Registration and procedures
Focused Healthcare is registered for Nursing and Personal Care to supply care and support children and young people in their own homes by the Care Quality Commission.
The head office is situated at Suite 1-3, The Hop Exchange, 24 Southwark Street, SE1 1TY, telephone 020 7407 7704 which is managed 24/7.
The CQC Responsible Individual and the Registered Manager is Nicki Nicholls, RSCN Director of Nursing and Clinical Governance.
Our service has robust clinical governance policies and procedures in place that adhere to CQC regulations and ISOQAR standards.
– Incident Reporting and Investigation
– Training Programmes
– Lone Person Working
– CPD & Mandatory Training Policy
– Medication Policy
– Boundaries in the Home
Our Director of Nursing and Clinical Governance oversees a skilled team of Clinical Nurse Managers who deliver consistent levels of safe care to our families.
All our care packages are assigned a Clinical Nurse Manager who undertakes ongoing risk assessments, carry out regular care plan reviews and acts as an advocate for the child and family.
The Director of Nursing and Clinical Governance monitors and evaluates our service delivery using our clinical governance procedures, audit, ISOQAR standards and family evaluation. All feedback and evaluations are discussed at regular clinical group review meetings and lessons identified which may lead to policy and procedures revisions.